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Optical Dispensing Assistant/ Optical Receptionist

Thorne Practice/Bentley Practice

Job Type

Full Time

Workspace

On-Site

About the Role

This role involves taking care of the customers' needs in reception and also spectacle repairs and fittings.

Requirements

  •  IKey Responsibilities:

     

    Help customers choose the right eyewear, including frames and lenses, based on their prescription and personal preferences.

    Provide expert advice on frame fitting, lens types, and aftercare.

    Measure and fit eyewear, ensuring optimal comfort and functionality.

    Support the optometrist with patient preparation and follow-up appointments.

    Help with customer collections of glasses and contact lenses

    Spectacle adjustments

    Spectacle Repair

  • General Administration

     

    Contacting customers  regarding appointments

    Answer and send emails

    Cashing up

    Processing Optical vouchers for payment

    Under standing Direct debit administration

    Process payments, insurance claims, and invoices.

    Handle correspondence and assist with any general administrative tasks as required.

    Help with social media.

  •  

    Skills and Experience Required:

    Previous experience in a customer-facing role, ideally within the optical industry (though training will be provided for the right candidate).

    Strong communication and interpersonal skills with a customer-focused attitude.

    Excellent organizational skills and attention to detail.

    Ability to work well as part of a team in a fast-paced environment.

    Happy to work alone and be able to self organize

     

    A positive, can-do attitude with a professional and friendly approach to work.

    Desirable (but not essential):

  • Your main place of work would be between Parkhurst Opticians in Thorne and Bentley, although covering other team members may take you to one of our other branches located in Doncaster, Mexborough or Goldthorpe.

  • Full Time:

    5 days per week on a rota basis

    Hours of work: 8.45 to 5pm Monday to Friday

                              8.45 to 3pm Saturday

    30 mins for lunch

  • At the present time we only work Monday to Friday this could be subject to change.

  • Salary depending on experience

  • Holidays 29 days including Bank Holidays.

     

  • Please enquire within for an application form and full job description

    Or email – jobs@parkhurstopticians.com

About the Company

Parkhurst Opticians is a family owned and operated optometry practice based out of Doncaster, England. We have been proudly serving our local communities since 1984, offering comprehensive eye care services for the whole family. With five practices located around Doncaster, we strive to ensure that each patient has a unique and personalised experience.

Our team of highly qualified professionals are dedicated to providing the highest quality of service and care. We love to stay up to date with the latest technology, which helps us to enhance our patient's experience and give them the best possible care. At Parkhurst Opticians, our patients are our number one focus.

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