Dispensing Assistant Job Description

Meeting and Greeting Customers

Answering the telephone

Full understanding and using of Optix Computer system

General word processing and other basic computer tasks

Making appointments

Accurate electronic form filing for the NHS, Checking NHS entitlements and obtaining correct evidence

Emailing relevant letters /reports

Dealing with enquires

Accurate cashing up

Minor adjustments and repairs -after advanced training

Frame fitting – after advanced training

Frame selection – after advanced training

Pre- Screening – after advanced training

Spectacle Scanning – after advanced training

Ordering of spectacles and contact lenses

Assisting customers with frame selection

Stock ordering, Stock taking

contacting customers by telephone, text and by email

General cleaning, Sterilisation of consulting rooms

Reminder printing and phoning

Preparing any Post

Advising patients when products are ready

Cleaning -stock and the practice

Any other task deemed suitable by your line manager.