If you are a Direct Debit customer for your contact lenses or glasses you may have received notification from your bank regarding the set up of a new Direct Debit.
During lockdown we have looked at changes that we can make to improve our systems and advance in this new technological driven world.
One of the improvements we have moved forward with is how we administer our Direct Debit System. The new collection will have the name of ‘Eyecare payments’.
These changes will allow us to offer more services to our customers and enable us to offer a more streamline service.
Do not panic. This is purely an administration change and will not affect your Direct Debit payments. If you have any questions please contact us via the Website or call 01302 874433.